RETURNS & EXCHANGES

Due to the personal nature of our products, we cannot offer returns, refunds or exchanges on products that have been opened or used, unless they are defective. Unopened items may be returned or exchanged within 30 days from date of purchase. Please contact us at botaniquesavon@gmail.com prior to sending an item for return or exchange.

We are a small company and are unable to offer free shipping on returns or exchanges.  However, should a product be defective, we will gladly refund you for the purchase price of that item.

CANCELLATIONS

Orders may be cancelled prior to shipping.  To cancel your order please contact us at botaniquesavon@gmail.com. Once your order has shipped, we are unable to cancel your order or change the shipping address.